Retningslinjer for angrerett
REFUND POLICY
Made-to-Order Products All our products are made to order specifically for you. Because of this, we cannot accept returns or exchanges unless the product is defective or incorrect.
Defective or Incorrect Items If you receive a defective or incorrect item, please contact us within 30 days of delivery at [your email address] with:
- Your order number
- Photos of the defective or incorrect item
- A description of the issue
We will review your claim and, if approved, provide a replacement or full refund at no additional cost to you.
Damaged During Shipping If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will work with you to resolve the issue.
Wrong Size or Color Please double-check your order before completing your purchase. We cannot accept returns for items ordered in the wrong size or color, as all products are custom-made.
Processing Time for Claims We typically process refund and replacement claims within 3-5 business days.
Contact Us For any questions about our refund policy, please reach out to us at anetteemaus@gmail.com